Romanian etiquette
Meeting and Greeting
Initial greetings are formal and reserved: a handshake, direct eye contact, and the appropriate greeting for the time of day.
Titles
Business Etiquette Basics
Business Meeting Etiquette
Negotiating
Reference:
http://www.kwintessential.co.uk/resources/global-etiquette/romania.html
Initial greetings are formal and reserved: a handshake, direct eye contact, and the appropriate greeting for the time of day.
- Some older Romanians kiss a woman's hand when meeting them. Foreign men are not expected to kiss a Romanian woman?s hand.
Titles
- People are addressed by their honorific title ('Domnul' for Mr. and 'Doamna' for Mrs.) and their surname.
- Only close friends and family members use the first name without appending the honorific title.
- Gift Giving Etiquette
- If you are invited to a Romanian's home, bring flowers, chocolates, or imported liquor to the hosts.
- Give an odd number of flowers. Even numbers are used for funerals.
- Roses and carnations are always well received.
- A gift for the children is always appreciated.
- Gifts are generally opened when received.
- Arrive on time if invited to dinner.
- You may arrive up to 15 minutes late for a party.
- Dress in clothes you might wear to the office.
- Check to see if there are shoes at the front door. If so, remove yours.
- Expect to be treated with great honour and respect.
- Table manners are Continental -- hold the fork in the left hand and the knife in the right while eating.
- Wait for the host or hostess to say 'pofta buna' (good appetite) before you begin eating.
- Expect to be offered second and even third helpings.
- You will have to insist that you cannot eat any more, as refusals are seen as good manners and are not taken seriously.
- To indicate you have not finished eating, cross your knife and fork on your plate.
Business Etiquette Basics
- Romania is still governed by a great deal of bureaucracy.
- Personal relationships are crucial if you want to cut through the red tape.
- Much business involves overlapping local bureaucracies, which make conducting business a time consuming process that requires perseverance.
Business Meeting Etiquette
- Appointments are necessary and should be scheduled 2 to 3 weeks in advance, preferably by letter.
- It is often difficult to schedule meetings in July and August, which is a common vacation time.
- Businesspeople are often unavailable during the two weeks before and after Christmas and the week before and after Easter.
- Arrive on time and be prepared to wait.
- Punctuality is common in entrepreneurial companies or those that frequently do business in the international arena.
- When dealing with state-run companies, you will most likely be kept waiting.
- Meetings are generally formal and follow old-world rules of courtesy.
- Wait to be told where to sit. There is often a strict protocol to be followed.
- Do not remove your suit jacket without permission or until the most senior ranking Romanian does.
- Expect to spend time getting to know people before delving into the business purpose of your visit.
- Presentations should be factual and easy to understand.
- Include facts and figures to back up your conclusions.
- Avoid hyperbole or making exaggerated claims.
Negotiating
- Business is hierarchical. Decision-making power is held at the top of the company.
- Most decisions require several layers of approval. At times it may appear that no one wants to accept responsibility for making the decision.
- It may take several visits to accomplish a simple task.
- Romanians can be tough negotiators.
- Romanians are concerned about being taken advantage of by foreigners.
- Hire your own interpreters for meetings and negotiations.
- Base sales on confirmed, irrevocable letters of credit. Use local banks that are correspondents of western banks.
- Romanians have a tendency to tell others what they think they want to hear.
- Avoid confrontational behaviour or high-pressure sales tactics.
- Decisions are easily reversed.
- Use an indirect negotiating style. Being too direct is viewed as poor manners.
- Contracts function as statements of intent. It is expected that if circumstances change, the contract will accommodate the revised conditions.
- Do not change members of a negotiating team before a decision is reached or the relationship-building process will have to begin anew.
Reference:
http://www.kwintessential.co.uk/resources/global-etiquette/romania.html


